Offer Smarter Customer Experiences with AI Agents

Pinpointed creates expert AI advisors for online businesses, from wine pairings to gift finders to camera buyers.

From Shop Floor to AI

When a customer comes into your shop, you can help them find the perfect bottle – a bold red for a Sunday roast, a last-minute gift, or something they’ve never tried before. You know that that kind of guidance turns browsers into buyers, and buyers into regulars. Read more…

AI Wine Sommelier

AI That Helps People Decide

We build AI Agents — not just workflows — that act like digital experts on your website. They guide customers through complex decisions: pairing wines, picking the perfect gift, choosing the right camera, and more. Powered by your live inventory. Trained to convert.

Our Agents You Can Try Now

Applejack Wine & Spirits (USA)

AI wine and spirits expert recommends wine pairings, gifting, finds products, all from live inventory. Visit Site →

premier cru wines AI sommelier

Premier Cru Wijnen (NL)

Dutch speaking AI sommelier recommends wine pairings, gifting, finds products, all from live inventory. Visit Site →

Martins Off License AI Sommelier

Martins Off Licence (IE)

AI wine and spirits expert recommends wine pairings, cocktail making, gifting, finds products, all from live inventory. Visit Site →

AI Experts for Your Website

Deploy intelligent assistants that guide customers through complex decisions — from picking the perfect wine to choosing the right laptop.

Voice-Activated AI Agents

Bring websites to life with voice-enabled chatbots. Try our Sommelier at Applejack for an immersive, audio-first customer journey.

Custom AI Workflows

We build bespoke automations that connect APIs, databases, calendars, and more — no more repetitive tasks, just smooth, smart flow.

Our AI Speaks Your Language

Our AI Agent can speak 16 languages – your customers can choose from multiple languages.

Proven Business Outcomes

Boost conversions, reduce support load, and create standout digital experiences — backed by data from real-world client results.

Intent Optimization

Understand what users really want. Our AI captures queries, matches stock, and turns search into smart selling.

Do you have any questions?
Contact us anytime.

Contact us

Meet Your Speaking Sommelier

Natural Conversation
Just tell it what you’re cooking.

Perfect Pairings
Get expert sommelier recommendations tailored to your meal.

Smart Budget Matching
Find amazing wines within your price range.

Real-Time Inventory
Only see wines that are actually in stock.

Instant Results
From question to recommendation in seconds.

What people say about us

Romano Cafolla

Fast English Online

“Absolutely wonderful! This AI sommelier saves hours of research and takes the guesswork out of choosing what wine pairs with each meal.”

Daniel Brooks

E-commerce Analyst

“Implementation was painless—drop in the script and it just works. The real-time pricing logic handles sales and club discounts flawlessly.”

Patricia Muller

WordPress Developer

“The chatbot feels like a knowledgeable store associate—friendly, quick, and always ready with a spot-on recommendation”

Let’s Build Something Together

At Pinpointed, we help businesses turn product expertise into real-time AI advisors. Whether you’re selling wine, tech, gifts, or anything that requires a confident choice, your agent will be standing by 24/7 to guide customers, boosting trust and driving conversions.

Reach out now