Privacy Policy

Effective Date: 10 August 2025

Your privacy is important to us at vinosommelier.eu (“we,” “our,” “us”). This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services (collectively, the “Service”).

1. Information We Collect

• Personal Information: Name, email address, payment details (if purchasing), and any information you provide in contact forms.
• Usage Data: Pages visited, features used, IP address, browser type, and device information.
• Cookies: Small files placed on your device to improve functionality and analytics.

2. How We Use Your Information

We use your information to:

• Provide and improve our AI sommelier services.
• Respond to your inquiries and support requests.
• Process payments for paid features.
• Send relevant updates, offers, and service announcements (if you have opted in).
• Comply with legal obligations.

3. Legal Basis for Processing (GDPR)

We process your personal data under the following lawful bases:

• Your consent.
• Performance of a contract.
• Compliance with legal obligations.
• Legitimate interests in improving our services and protecting against fraud.

4. Sharing Your Information

We do not sell or rent your personal information. We may share your data with:

• Service providers who assist us in operating the Service (e.g., hosting, analytics, payment processing).
• Law enforcement or regulatory bodies if required by law.

5. Data Retention

We retain personal data only as long as necessary for the purposes stated above or as required by law. You may request deletion of your personal data at any time.

6. Your Rights (GDPR)

You have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your personal data.
• Object to or restrict processing of your data.
• Request data portability.
• Withdraw consent at any time (where processing is based on consent).

To exercise your rights, contact us at [email protected].

7. Cookies

We use cookies for essential website functionality, analytics, and improving user experience. You can disable cookies in your browser settings, but this may affect functionality.

8. Security

We use appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

9. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Email: [email protected]
Website: https://pinpointed.dev/