Pinpointed AI Sommelier
AI Sommelier for wine and spirits stores
Pinpointed AI Sommelier helps wine, beer and spirits retailers turn browsers into buyers. Gives recommendations from your live inventory. Tells you what your customers are looking for. Fast, easy integration into any e-commerce platform.
Recommends directly from your live inventory
Turn browsers into buyers. Recommends what you actually stock. Data you need to know.
Recommends directly from your live inventory
Automatically connects your product catalog so recommendations come from your live inventory.
Live reporting based on your customer searches
Identify gaps in your inventory. Review customer conversations. See sales generated by the AI.
Turn browsers into buyers
Pinpointed recommends the perfect bottle for any occasion and confident customers spend up to 27% more.
Customer insight built in
Not just recommendations. Real customer demand data.
Pinpointed shows you what customers ask for, which products they click, and where demand is going unmet.
You are not just improving conversion – you’re learning what your customers actually want.
The AI sales agent for drinks ecommerce
The agentic sales agent your business needs
…and your customers expect
In-store your customers get excellent, personalized advice. But online, who is there to help them?
Pinpointed AI Sommelier gives shoppers instant guidance based on what they actually want to buy, and recommends products from your real inventory in real time.
No generic suggestions. No dead ends. Just relevant recommendations from your store.
Why retailers use Pinpointed
Built to help customers choose faster and buy with confidence
Answers questions about your business
Give shoppers instant guidance without needing staff online 24/7.
Offers tailored suggestions
Recommendations come from your live inventory, not generic wine content.
Speaks your customers language
Serve customers in English, French, German, Dutch and Italian.
Retailers using Pinpointed
Built for online retailers on 3 continents
Flexible deployment
Works with your ecommerce platform
For fast installs, we offer a Shopify app and WooCommerce plugin. For enterprise clients, we can integrate directly with your existing platform and product data.
- Food pairing
- Gift suggestions
- Budget-based recommendations
- Live inventory answers
- Customer analytics
- Multi-language
- Check order status
- Customer support
Built for ambitious retailers
From independent merchants to major retail groups
Independent retailers
Add expert product advice to your site without hiring extra staff.
Growing chains
Give every store a consistent recommendation experience online.
Enterprise retailers
Deploy a tailored AI recommendation layer built around your catalog, brand, and customer journey.
Built for real retail conversations
What makes Pinpointed different
Real customer questions
Shoppers ask about pairings, gifts, budgets, and specific product needs.
Real inventory answers
Recommendations are based on products you actually sell.
Real commercial insight
Track clicks, demand patterns, and missed opportunities from customer conversations.
Low-friction launch
Start recommending in no time
No setup fees. No contract. Cancel anytime.