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Voice AI sommelier for wine e-commerce
Be the first to sell with AI – by voice.
Bring real conversation into online retail. What pairs with baked salmon? I’m looking for a nice pinot noir for $20.
Why voice AI changes how customers buy wine
Customers don’t want to click through filters – they want to ask questions. With the Voice Sommelier, they simply speak their needs and get instant, expert recommendations from your live stock.
Natural conversation, faster decisions
“What goes with salmon?” – AI understands the dish, context and budget, then replies by voice with 2–3 wines that match.
Higher basket value, same traffic
When customers understand the “why” behind a bottle, they happily trade up. Guided voice journeys lead to more premium choices without discounting.
Always on, even after closing time
Peak browsing is around 9–10pm – when stores are closed. Voice AI answers every question, in multiple languages, while your team sleeps.
How the Voice Sommelier works
Customer speaks their need
“We’re having lamb on Saturday – which red should I buy?”
AI reads context & inventory
Occasion, food, budget and live stock are processed in real time. Only in-stock products from your catalogue are considered.
Spoken recommendations & smooth checkout
The AI explains 1–2 options clearly – price, style and why it fits – then drives the customer straight to add-to-cart with confidence.
Become a launch partner for Voice AI in wine retail
Fewer than 2% of wine retailers use any form of AI today – almost none use voice. We’re opening a small number of exclusive launch partner slots per region.
- Exclusive territory rights for 12 months
- Founding pricing for text & voice sommelier
- Co-marketing & case study with Pinpointed
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