Simple Pricing. Proven Results.
The AI sommelier that increases wine and spirits sales
299/month
Everything included. Cancel anytime.
What You Get
✓
Unlimited Conversations No caps on customer interactions. Serve as many customers as visit your site.
✓
Full AI Sommelier Integration Complete chatbot system that asks questions and recommends product from your inventory.
✓
Product Catalog Sync Automatic integration with your inventory. Always shows in-stock products.
✓
Analytics Reports See exactly what customers want, popular pairings, buying patterns, peak activity times and much more.
✓
Buying Intent Tracking Know which customers are ready to purchase vs. just browsing.
✓
Missing Product Alerts Get notified when customers ask for wines you don’t stock—spot new opportunities.
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Customer Questions Log Review the top 50 most common questions to understand what your customers care about.
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Upsell Opportunity Tracking See how much customers are willing to spend above their stated budget.
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Popular Wine Keywords Track trending searches (Champagne, Rosé, Pinot Noir) to optimize your inventory.
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Hourly Activity Patterns Know when customers shop online (spoiler: 9PM is peak time).
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Click-Through Tracking See which recommended products customers click most.
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24/7 Technical Support Email support with response within 24 hours.
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Regular AI Updates Continuous improvements to conversation quality and recommendations.
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Cancel Anytime No long-term contracts. Stop whenever you want.
Your Analytics Dashboard Shows:
27.9%
Click-Through Rate
+27%
Upsell Opportunity
63.7%
High Purchase Intent
52%
Pairing Questions
✓ Cancel Anytime Guarantee
No long-term lock-in.
What you get for 299
| We have seen 27% revenue increase on AI-assisted sales |
| Capture after-hours customers, works 24/7 |
| Priceless buying insights/td> |
| We have seen 27.9% click-through rate (vs 2-5% industry average) |
| Unlimited conversations, no per-interaction fees |
Common Questions
Do I need technical skills to set this up?
No. We handle the entire setup. You give us access to your product catalog, we integrate the chatbot, and you’re live within 48 hours. If you can add a widget to your website, you can use Pinpointed.
What if my customers don’t use it?
Our data shows 42.2% of visitors engage with the AI sommelier when it’s properly positioned on your site. We’ll help you optimize placement. Plus, you can cancel anytime if engagement is low.
How does the product catalog sync work?
We integrate with your existing e-commerce platform (Shopify, WooCommerce, custom APIs). The AI only recommends products you actually have in stock, and prices update automatically.
What does “unlimited conversations” actually mean?
Exactly what it sounds like. Whether you get 10 conversations or 10,000 per month, the price stays 299. No hidden fees, no usage caps, no surprise charges.
Can I cancel if it’s not working?
Yes. Give us 30 days notice and we’ll cancel your subscription. No penalties, no questions asked. We only want to work with retailers who are seeing results.
How do I know if this will work for MY store?
Book a free demo. We’ll show you the exact conversation flow, walk through the analytics, and answer your specific questions. You’ll see exactly what you’re getting before you commit.
What makes Pinpointed different from other chatbots?
We’re built specifically for wine retail. The AI asks the same questions your in-store staff ask (food pairing, budget, preferences), then recommends from YOUR inventory. Plus, you get weekly analytics showing buying patterns, upsell opportunities, and missing product alerts—data you can’t get anywhere else.
Is there a setup fee?
No. 299/month includes everything: setup, integration, unlimited support, and all features. No hidden costs.
What if I’m a small retailer—will this work for me?
Absolutely. If you get even 50 website visitors per month asking wine questions, Pinpointed pays for itself. Small retailers benefit most because you can provide sommelier-level service without hiring additional staff.
What if I’m a large retailer with multiple locations?
The 299/month price still applies. Whether you’re a single-location shop or a 500-store chain like Nicolas, unlimited conversations means it scales with your business at no extra cost. Contact us if you want to discuss enterprise features like multi-location inventory sync.
Ready to Increase Your Sales?
Book a free demo to see exactly how it works for your store.
Book Your Free Demo →