The AI Sommelier for Wine, Spirits & Beer
Turns online browsers into buyers
Built by wine retailers, for wine retailers.
Powered by your live inventory
In store, you expertly guide your customers. But who helps them online?
AI Sommelier guides your online customers to buy with confidence
Pinpointed AI Sommelier answers every question, anytime.
Wine Pairing
“I’m making salmon with roasted veg, which wine?”
→ Perfect match + premium alternatives.
Product Search
“Show me a nice gin for 30.”
→ Searches inventory for in-stock gin.
Store Questions
“Delivery options? Do you have gift boxes?”
→ Answers instantly from your store info.
Watch it Work
Pinpointed AI Sommelier Turns Browsers into Buyers
Your most knowledgeable sales assistant, available 24/7
Effortlessly handles wine pairing, product recommendations and every store query. In 16 languages.
Powered by your live inventory.
Integrates with most e-commerce systems.
Data analysis with Insights you can act on
Every session is tracked in detail to show engagement, budgets, clicked price points and additional revenue generated.
Pinpointed Analytics Report
What the data shows
Customers trust Pinpointed AI sommelier. We know that because we measure their buying intent. In early data, over 70% of conversations showed real purchase intent. Customers shared a budget, still clicked on products over 30% more than what they initially planned to spend. That’s expert-level guided upselling, without discounts or pressure.
Pinpointed AI Sommelier is much more than a chatbot. It’s your best sales assistant — online, 24/7 —
guiding confident buying decisions. Pinpointed AI Sommelier brings confidence, and
confidence is what turns browsers into buyers.
Take it for a test drive.
Trusted by Leading Wine & Spirits Retailers Globally
Your best sales assistant, without limits.
Start turning every browser into a confident buyer.
Live on your site in 7 days • Works with most e-commerce stores.
No setup fees · No coding required · Cancel anytime